Making that first call to Oasislife Care is the first step toward helping you or your loved one stay happy, comfortable, and supported at home.
Looking for care can feel overwhelming, and it’s normal to feel unsure where to start. When you get in touch with us, the first thing we do is listen carefully to your story—what you’re experiencing and what you hope for, whether it’s for yourself or someone you care about.
One of our caring and experienced team members will explain the services we offer and how we can meet your needs.
We’ll ask some initial questions to understand the situation and arrange a convenient time for a full Care Consultation. This meeting can include you, your loved ones, advocates, or friends—anyone important to the care journey.
Care needs often arise in different ways – maybe it’s something you’ve been thinking about for a while, or maybe it’s a sudden change after an accident or illness.
Sometimes decisions need to be made quickly, or maybe you’re just not sure where to begin. Whatever your situation, we’re here to guide you every step of the way.
From identifying healthcare and personal needs, helping you explore your options, to providing ongoing support after your Care Consultation, we are with you
throughout.
We know every person and family is unique. That’s why our process is personal and flexible. We want to take the stress out of arranging care by getting to know you and what matters most to you.
Our initial chat lets us share information about care options, gather important details, and give you questions to think about before we meet in person. This way, when we have your Care Consultation, we can focus on what really matters to you and provide the information that’s most helpful.
Our approach isn’t one-size-fits-all—it’s tailored specifically to you and your family.
Choosing home care can be confusing, but you don’t have to do it alone. We’re committed to offering personalized, compassionate care that evolves with your needs.
You can trust us to listen carefully and support your loved one to live as independently as possible—while helping you find balance as a caregiver. From friendly companionship to specialised care that respects preferences and dignity, we’re changing how home care feels and works.
Have questions? We’ll answer them patiently and honestly, with no pressure for you to decide until you’re ready.
The Next Step